Shopping guide

Shopping Process

Add items to cart

Add items to your cart by clicking on the Add to Cart button for each item you want to buy.

Confirm cart contents

Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.

Check out

You will be prompted to log in or create an account, or check out as a guest. Choose the option you desire and follow the steps that appear.

Confirm order details

You will receive an order confirmation email after completing the checkout process. Please ensure all details are correct, and contact us if there are any problems or questions.

Receive items

The last step is waiting to receive your order. Depending on the shipping option selected, this may take some time. Once you receive your items, enjoy! Again, if there are any problems with your order, please don't hesitate to contact us and we'll do our best to help fix the issue. Happy shopping!

Orders confirmed with payment by 3 PM JST on weekdays are typically shipped the same day.
However, please be advised that orders with a large quantity or due to operational congestion may be shipped the next business day.

After shipping is completed, we aim to send out a shipment confirmation email around 6 PM on the same day.
*If you do not receive an email from our store, please check here.

*If you have received a shipping notification but the item has not arrived, and if a tracking number is provided in the email, please check it and contact the responsible department.

*Please note that while we regularly update and manage our inventory, there may be occasions due to management errors where we are unable to prepare all ordered items on the same day.
We apologize for any inconvenience this may cause and will refund the amount for the items we cannot supply, either as a refund to your payment method or in points.
Please understand this in advance.

Shipping & Handling

EMS

Shipping zones
Area up to 500g (less than 500kg) up to 600g (less than 600kg) up to 700g (less than 700kg) up to 800g (less than 800kg) up to 900g (less than 900kg) up to 1000g (less than 1000kg) up to 1250g (less than 1250kg) up to 1500g (less than 1500kg)
North America US$30.00 US$32.00 US$34.00 US$36.00 US$38.00 US$40.00 US$42.00 US$44.00
Latin America US$30.00 US$32.00 US$34.00 US$36.00 US$38.00 US$40.00 US$42.00 US$44.00
Europe US$30.00 US$32.00 US$34.00 US$36.00 US$38.00 US$40.00 US$42.00 US$44.00
Asia US$12.00 US$14.00 US$16.00 US$18.00 US$20.00 US$22.00 US$24.00 US$26.00
Oceania US$30.00 US$32.00 US$34.00 US$36.00 US$38.00 US$40.00 US$42.00 US$44.00

Free shipping if total purchase value exceeds US$500.00.

Shipping Method:
For your convenience, we offer EMS (Express Mail Service) as our primary shipping method. EMS is a reliable and efficient international postal service that allows us to deliver your packages swiftly and securely to your doorstep.

EMS Detailed Information:
To provide you with comprehensive information about the EMS service, we kindly request that you refer to the following URL:
https://www.post.japanpost.jp/int/ems/index_en.html

This official website by Japan Post offers a detailed explanation of EMS, including its features, coverage areas, and estimated delivery times. By reviewing the information provided on this webpage, you will gain a better understanding of how EMS works and what you can expect from this shipping method.

We highly recommend that you take a moment to visit the URL and familiarize yourself with the EMS service. Should you have any further questions or concerns regarding shipping, our customer support team is always ready to assist you.

Tax

Prices include tax. No additional taxes will be added on checkout.

Depending on the destination country, customs duties may also be applicable.
Please be aware that all associated any potential customs charges are the responsibility of the recipient.
It's important to check your country's customs policies to understand any additional costs that may apply to your order.

Payment

PayPal

Minimum Order Requirement:
Please note that our store has a minimum purchase requirement of $10. To proceed with your order, kindly ensure that the total value of the items in your shopping cart meets or exceeds this amount.

Order Processing and Additional Purchases:
Once we receive your order, our team promptly begins the preparation process for shipping. If you choose to make a payment via PayPal, please be aware that we are unable to accommodate additional product purchases to your existing order. This is to ensure efficient order processing and timely delivery.

If you wish to add more items to your order, we recommend placing a separate order to avoid any delays in the shipping of your initial purchase.

COD

No additional fees when ordering with COD.

Icon Explanations

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System Requirements

Internet Browser

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Mac macOS 11 or higher: Safari, Firefox, Google Chrome

iPad iOS 14.0 or higher: Safari

Android Tablet 8 or higher: Chrome

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